
“Followers want comfort, stability, and solutions from their leaders, but that’s babysitting. Real leaders ask hard questions and knock people out of their comfort zones and then manage the resulting distress.”
Ronald Heifetz and Donald Laurie in “The Work of Leadership,” – Harvard Business Review
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October 24th, 2006 at 10:37 am
Bad leaders, I suppose, knock people out of their comfort zone and then distress the resulting management.