What Followers REALLY Need

“Followers want comfort, stability, and solutions from their leaders, but that’s babysitting. Real leaders ask hard questions and knock people out of their comfort zones and then manage the resulting distress.”

Ronald Heifetz and Donald Laurie in “The Work of Leadership,” – Harvard Business Review

One Response to “What Followers REALLY Need”

  1. Patrick Says:

    Bad leaders, I suppose, knock people out of their comfort zone and then distress the resulting management.

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